Account Associate (Denver)

Denver, US

This is an exciting entry-level opportunity for an ambitious and commercially minded graduate. If you are looking to kickstart your career in an account management role with fantastic career progression in a company that works with brands such as Nestle, Google and, Adidas at C - Level, we would love to hear from you!

This role is central to the success of the commercial team and provides essential support for the long-term growth of our membership proposition, scaling up the number of corporate organizations to 500 by the end of 2019. 

Key Responsibilities 

  • Engage with senior executives in household brands by running product demonstrations, training webinars and inviting members to events
  • Provide support for members including onboarding, service throughout the subscription, and renewal or off-boarding
  • Strategic coordination with internal teams to achieve success for the business and the members including diagnostic result deliveries
  • Manage member requests e.g. questions about content and other services, networking requests, logins, and other member administration
  • Executing renewal plans for each member and directly supporting an Account Manager e.g. scheduling calls and meetings, preparing usage statistics
  • Technical and customer service support requiring knowledge of technical systems to operate the website, use of CRM (Salesforce.com)
  • Organizing meetings and schedules, assisting with the organization of both local and international travel and meetings at events
  • Accurately and continuously updating SalesForce.com to maintain client information

Key Attributes, Skills and Experience 

  • An interest in developing a commercial career path 
  • Excellent grasp of the Microsoft Office Suite
  • Ability to develop excellent personal relationships with internal and external customers, thinking about situations from other people’s perspective for mutually beneficial outcomes
  • Experience of CRM programs preferably Salesforce.com is advantageous but not essential
  • Thirst for knowledge about business, and desire to learn about procurement’s role as a critical business driver for success
  • Excellent attention to detail, analytical and numerate, with ability to deal with ambiguous situations
  • Understands the need for organizational discipline and outcomes-based planning to achieve success in a team
  • A good undergraduate degree

Company Overview

Procurement Leaders™ is the world’s largest and most valued procurement network and intelligence platform. Powered by a syndicated member and sponsor community of 750+ leading global companies, Procurement Leaders inspires 33,000+ senior leaders to make faster, more informed decisions and follow proven paths to success. Through next-practice insights, practical tools, expert guidance and industry connections, Procurement Leaders accelerates the transformation journey to greater value creation and procurement excellence.